Does your printer go in an offline state after connecting with a new router? Many users experience several problems while printing their important documents after connecting their system and printer with a new router. It is very important to know why are you getting the printer offline message after setting up a new router and then fix the problem by applying several troubleshooting methods. There are several methods that you can try to resolve Printer Offline issues and again bring your printer in an online state. Check this article to know all such methods and apply them to bring your printer in Online state and print your documents successfully.
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Why Won’t My Printer Recognize my Router?
Almost all popular printer brands, like HP, Canon, Lexmark, Brother, Epson, etc go in the offline state. Here, in this section, we have mentioned some common causes that bring your printer in Offline state:
- Inactivity or multiple print jobs in the print queue
- The printer is not properly connected to the router or computer.
- Loose or faulty cable connection (If you are using a USB printer)
- Your printer may not be selected as the default printer
- Use Printer Offline option may be enabled
- Incorrect or Incomplete printer Setup.
- Faulty or corrupted driver.
Quick Methods to Fix Printer Offline After New Router Installed
There are several methods to fix printer offline issues after installing a new router. Printerisofflinefix.com has mentioned some of them in the following points:
Check Inactivity or Overloaded Print Jobs
If you haven’t used your printer for the last many days, then there is a possibility that it will go into offline mode. In such a case, you need to unplug the printer from the power cord & wait for a while. Then, restart the printer & check if the printer again comes back in an Online state. It is also possible that some print commands are still pending in the queue. To clear them, go to the Printer section & Right-click on it. From the See What’s Printing Please option, cancel all remaining print jobs and restart the printer.
Check and Fix Cable Connections
If you are using a wired printer instead of a wireless one, then you need USB cables to establish a connection between your printer and computer. Make sure there is proper USB connection between the printer & computer. In case of a faulty USB wire, please replace it with a compatible cable according to your printer.
Restart Print Spooler
Print Spooler Services may cause several issues with your printer. It can even bring your printer in offline state even when it is properly connected with the router. In such a case, you must restart the Print Spooler services to fix the problem. Follow the steps given below to restart the print spooler of your printer using the Command prompt:
- Type CMD in the search box located near the Start icon of your desktop.
- Right Click on it & choose Run as Administrator option to run the application with administrative privileges.
- Type Net Stop Spooler & Press Enter key. This will stop the print spooler server after which you have to restart it.
- Now type Net Start Spooler and wait for a while till the services are successfully restarted.
- At last, close the Command Prompts screen, then check your Printer status to check if it comes again in online state.
Set Printer as Default Printer
You may face problems while printing your documents when you don’t configure your printer as a default printer. Your system has a list of many printer under it that indicates if there are any specific issues with your printers. After resolving all the issues, it is important to make the selected printer as default one.
For this, type cp in the context menu and click on the Control Panel application from the context menu. Open the Printers & scanners option that will display the list of Printers attached to your system. Select and right-click on the Printer that you would like to use, then click on the Set as default printer option. Close the window & try to print a sample document to check if it’s back online.
Frequently Asked Question
How do I reconnect my printer after changing my router?
To reconnect your printer after changing the router, follow the steps given below:
- Search Windows for your printer and then select your printer from the list that appears on the screen.
- Navigate to the utility tab.
- Click Printer Setup & Software, and then click Reconfigure Wireless Settings.
- Follow the on-screen instructions to connect your printer with the system.
Why won’t my printer recognize my router?
There are several reasons by which your printer may not recognize your router:
- Pending jobs in the print queue.
- Improper configuration of your printer.
- Use Printer Offline option is enabled on your system
Does changing my modem affect my printer?
If you replaced your modem recently, you may have to reconfigure the computer and printer to reconnect them with your network. The new router may have a different ISP address that requires reconfiguration, and adjustment of router settings, some of which result in the proper functioning of your wireless printer.