Is your printer showing an offline status time and again? Well, in the recent past, most of the renowned printers undergo this situation and Epson printers are no exception. Many printer users continue to raise a query that why is their Epson printer offline and how to get it back online?
In my opinion, there could be several factors that are resulting in this issue, and getting to know about these factors is the first thing we shall focus in today’s article. This shall be followed by a series of fixes that you can try in order to get it working again.
Why is my Epson printer offline or paused?
Most probably, there is a communication issue between your printer and the device you have connected it with. In case of a wireless printer, the offline or paused status displays on the printer screen when both the device are unable to establish a connection. This simply means that your printer is not able to connect to the wireless network or the signal of your router is weak.
Why does my Epson printer say offline on Windows 10?
If your Epson printer is showing offline on your Windows 10 PC, then possibly it is happening because of the configuration issues. This generally happens when your printer’s configurations are outdated or not made in the required manner. Apart from this, this might be happening because of a software bug or a possible communication issue.
Epson printer troubleshooting in Windows 10
If you are wondering how to turn my Epson printer online from offline in Windows 10, then you may follow the methods given in this section:
Method 1- Reinstall printer drivers
- Open ‘Control Panel’ > ‘Devices and Printers’.
- Locate the name of your Epson printer.
- Right-click on it and select ‘Remove device’.
- Click ‘yes’ on the confirmation screen.
- Go to the official website of Epson printers.
- Install the latest drivers for your model of printer.
Method 2- configure printer settings
- From the Control Panel, go to the ‘Printers’ section.
- See if your printer is set as the default printer.
- Next up, right-click on your printer.
- And, select ‘See what’s printing’.
- If there is an incomplete task, remove it.
- Go to the queue window and deselect ‘use printer offline’.
Method 3- Check the connection
If printer settings are correct and you still face the same issue, then you must verify that your printer and the PC are properly connected to each other. Additionally, you need to ensure that your Epson printer, as well as the connected device, is connected via the same WiFi network or not. In the case of a wired printer, ensure that the USB cable is plugged in properly.
How to fix Epson printer offline Mac?
In case you are facing printer offline issues on your Mac device, then it is advised to get your printer back online immediately in order to carry forward your printing tasks.
- Ensure that your printer is properly connected to the PC.
- Check the wireless connection.
- Else, reset the printer.
- Reinstall the printer drivers.
- Remove additional printers from your Mac.
- Clear the Print Queue.
- Change the printing preferences.
After knowing the possible ways to fix the printer offline issues on Windows as well as Mac devices, let us have a glance at some of the queries related to the same issues.
Frequently asked questions
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How do I get my Epson printer back online?
To get your Epson printer back online, the first thing you should do is check the connection and ensure that there is proper communication between your printer and the computer. Also, you can reinstall printer drivers or clear stuck print jobs.
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Why does my iPhone say printer offline but isn’t?
This issue generally arises when you have not connected your iPhone to the same network as your printer. The offline error message is indicative of the fact that your printer is unable to communicate with your iPhone.
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How do I fix my Epson printer that won’t print?
If your Epson printer won’t print at all, the first thing you should do is clear the print jobs that are stuck in the queue, restart your printer and PC. You can also try to uninstall and reinstall the printer Epson printer drivers on your device.
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Why is my Epson printer showing an offline error message?
If you are seeing an offline error message on your Epson printer, then it simply means that your printer is not able to communicate with your computer. To fix this issue, you should check if there is a stable connection between the two or restart both the devices.
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How do I reconnect my Epson printer to WiFi?
To reconnect your Epson printer to wifi, first, you need to forget the network and then follow these steps:
- Press the ‘Home’ button and select ‘Setup’.
- Select ‘Network settings’ > ‘Wi-Fi setup’.
- Click on ‘wifi setup wizard’.
- Select the name of your wireless network.
- Enter the passcode for it.
- Select ‘Done’ in the end.
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Why does my Epson printer keep going offline?
If your printer is connected with an unstable Dynamic IP address, or it is undergoing repeated loss of connectivity, then you are sure to face this problem. In case of a wired printer, check the USB cable for fault or you might have not plugged it in properly.
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How do I set up Epson wireless printer?
- Turn on your Epson printer.
- Press the ‘Home’ button and select ‘Setup’.
- Select ‘Network settings’ > ‘Wi-Fi setup’.
- Click on ‘wifi setup wizard’.
- Select the name of your wireless network.
- Enter the passcode to connect it.
- Select ‘Done’ or ‘OK’ in the end.
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How do I download Epson printer drivers?
- Go to the official webpage of Epson printer.
- Click on the ‘Support’ option at the top.
- Find your printer model in the list.
- Enter your model number and click ‘search’.
- You will see the list of available drivers.
- Click ‘Download’ for the desired driver.
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How to reset Epson printer to factory settings?
- Press the ‘Home’ button from the Control Panel of the printer.
- Then, select ‘Setup’ and press ‘OK’.
- Using the navigation button, find and select ‘Restore default settings’.
- Using the Up and Down buttons, select ‘Restore Network Settings’.
- Press ‘OK’ and then restart your printer.
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How to get an Epson printer online on Mac?
- Click on the Apple menu and select ‘System Preferences’.
- Then, click ‘Print & Fax, Print & Scan, or Printers & Scanners’.
- Right-click on the ‘Printers’ window and select ‘Reset printing system’.
- Select ‘Reset’ in the following confirmation window.
List of Epson Printer Series and Models, We help-
Epson wf-3640 | Epson xp-410 | Epson wf-3620 | Epson workforce 545 |
Epson workforce 845 | Epson wf-3540 | Epson wf 2540 | Epson xp 430 |
Epson wf 3520 | Epson Workforce WF-645 | Epson stylus nx430 | Epson 7720 printer |
Epson 7710 printer | Epson WorkForce WF-2630 | Epson ET-2750 | Epson F2100 |