HP printers are among the most popular and widely used printer brands. But sometimes, you may experience some problems while using them. Several users encounter issues with the printer memory and this causes issues like stuck printing or non-response. Such issues can also occur even when the hardware of your printer is working normally.
Usually, your printer stops printing if the memory of the spooler and the device are filled with queued files. This makes your printer stuck in between and you need to clear out the memory to bring your printer again in a working state. Check out the detailed article to know how you can clear memory on HP printer.
Quick Steps to Clear Memory on HP Printer
Whenever you encounter HP printer offline issue, you need to apply some methods to fix your problem. Similarly, there are few methods that you can try to clear Memory on your HP printer. We have mentioned some of these methods in the following section:
Method 1: Cancel Existing Prints
Canceling out any remaining print jobs from the print queue can also help you to clear the printer memory. For this, you need to navigate to Devices and Printers section under the Settings app and then right-click on the printer with which you are facing problem.
Then, tap the See What’s Printing option which will display the print queue on your screen. You can check the documents waiting to be print. On the Printer menu located at the top, click on Cancel All Documents button. This will clear any remaining print jobs from the queue and free up some memory space. In short, you have to follow the below-mentioned steps:
- Click the Start button located at the bottom-left corner and then type “printer” into the search box. Then, click “Devices and Printers” from the list of applications.
- Double-click the printer icon with which you are facing a problem. This will open the print queue.
- Select and right-click on all the print jobs one by one and click the “Delete” button to erase them from the print queue.
Method 2: Restart the Printer
Restarting the printer will definitely reset your device and clear its memory by canceling any active print jobs. All you have to do is shut down your printer and unplug it from the power socket. Leave it for two to three minutes and then again plug it into the power socket.
This process will fully free some memory and erase all the pending print jobs. Once the process is successfully completed, turn ON your printer and wait until it is started. Once done, give a new print command to check if it is working properly.
Method 3: Cold Reset
A cold reset can also help you to fix HP printer not printing issue by clearing out memory of your printer. This method will also help you to restore the default settings of your printer. Many printer models have an internal memory that stores information related to the network or paper settings, your print commands, much more.
Performing a cold reset is considered as the most effective method to clear any stuck printing issues and bring them to their normal functioning. However, the exact steps for doing a cold reset depend on the printer model that you are using. Before starting the process, refer to the user manual of your printer.