It is very important to install all the HP printer-related drivers in your system to connect it to your Windows PC. In certain cases, drivers may install automatically on your system, and in others, you need to download and install them manually. Though, the installation process is not as easy as it sounds as it may involve errors. Sometimes, you may experience problems while installing such drivers in your system. Here, in this article, we have mentioned common troubleshooting methods to fix fatal errors that generally occur during the installation of HP printer drivers in Windows 10.
What Causes HP Printer Fatal Error?
Whenever you encounter an error message, as the HP printer install fails at 99, try to find the exact cause of the issue. Mainly, the problem is due to any issue on its cartridges, that they may not respond properly. In such cases, your printer might fail to detect by your system or does not get synced with other devices. The problem can also be due to the corrupted registry files in Windows. Any issue in your drivers or mismatched drivers installed in your system may cause such issues.
Issues, like HP printer offline, can also occur if you forget to connect the USB cable. It is important to check whether there is any problem with the connection. Also, make sure whether the drivers are properly updated or not.
How to fix Fatal Error when installing HP printer?
Once you know the exact reason for such fatal error in your system, it’s time to apply troubleshooting methods to fix your issue. There are several methods that you can try to fix the fatal installation error of your HP printer. Let’s discuss few troubleshooting methods in detail:
Method 01: Run Windows Troubleshooter
Windows troubleshooter is a software program that allows users to identify any issue with their system. It also provides various methods to fix your issue at the earliest. Try and resolve the printer-related issues by following the below-mentioned steps:
- Open Settings, and click on the “Update and Security” option.
- Click on the Troubleshoot tab from the left navigation pane and then click on “Printer” from the “Get up and running” section. Tap the “Run the Troubleshooter” button to continue the process.
- After this, the troubleshooter will perform the diagnostic check to detect common issues with your printer.
- Once it found the issue, it will perform the required troubleshooting method to solve the issue.
Method 02: Reconnect the Printer
Many users claim that reconnecting the printer after disconnecting helps them to resolve any issues. For this, shut down your printer and remove all the cables attached to it. Wait for few seconds and then connect all the cables to reconnect your printer to computer. Try to use a different USB port as sometimes the USB ports might cause errors for you.
Method 03: Disable HP Smart Install
HP Smart Install is a software program that generally comes with all the latest models of HP Printers. But sometimes, it creates fatal errors during the software installation of the HP Printer driver in your system. In such cases, it is better to uninstall the HP Smart Install software from your system. For this:
- From your printer’s screen, go to Setup and then Service.
- Click “HP Smart Install” and check its status.
- If the feature is enabled, then disable it and check if this resolves the error.
Surely, the above methods help you to solve the fatal error during the installation HP printer Windows 10 issue. However, if the problem remains or if you need any further support, then contact the technical support team. Try to interact with professionals who have the expertise to solve all issues related to HP printers.